Customer

What we are here for. Their satisfaction is how we measure success.

We communicate openly and transparently with our customers and seek candid feedback. We address issues without delay. We take responsibility for quality and the impact poor quality has on our customer.

Ownership

We trust and respect each other. We act with integrity in everything we do. We are open and transparent with all our stakeholders, customers, suppliers, colleagues, and peers. We call out behaviours not aligned with our culture and values.

Honesty

We will honour all our promises. We will always tell the truth. We will always respect each other.

We take ownership and accountability for our tasks, decisions, results & mistakes. We offer solutions when we experience problems. We lead by example. We encouragepersonal development and provide opportunities for our people to grow within the business.

Profitabilty

We are in the business to make money. This is how we objectively show our shareholders, families and society that we are providing valuefor the resources we are using.

We work as a team to generate ideas and contribute to business growth. We continuously improve and work together to be a profitable business unit. We work to deliver profitability to secure all our future. We drive waste in all its forms out of the business. We engage our people to help contribute to our profitability.