Services & Commitment
At Paragon Inks, we believe true partnerships are built on mutual success. Our comprehensive services and unwavering commitment to innovation ensure we meet the unique needs of businesses worldwide.
Customer Care
Our dedicated technical team operates from a state-of-the-art facility, equipped with cutting-edge technology to support the web printing industry. Over 50% of our team focuses exclusively on products, printing, and application, complemented by strong partnerships with key industry co-suppliers.
This commitment enables us to deliver unmatched service, making us the only ink supplier capable of offering a comprehensive, bespoke package tailored to the specific needs of businesses across the globe.
Customer Development
We design bespoke service and support packages that align seamlessly with the requirements of our global customers.
- Our packages enhance ink department operations, supporting business growth and future development.
- Based on real-world experience, they deliver measurable results and value.
- We provide continuous support to ensure equipment, processes, systems, and KPIs are fully integrated and optimised for long-term success.
Through innovation, knowledge, and understanding, we’re committed to delivering exceptional customer service and support that evolves with emerging technologies.
Innovation
Innovation is the foundation of mutual growth and diversification. Our commitment to continuous improvement has led to the development of fresh, technology-driven solutions integrated into our expanding portfolio.
- Our innovations adhere to global guidelines, regulations, and legislation, ensuring transparency and peace of mind for our global supply chain.
- By embracing new technologies, we’ve expanded into new markets, adapting and enhancing processes unique to those industries.
- We’ve significantly invested in advancing innovation, quadrupling our equipment acquisitions and expanding our R&D team over the past five years.