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Services & Commitment
At Paragon Inks, we believe true partnerships are built on mutual success. Our comprehensive services and unwavering commitment to innovation ensure we meet the unique needs of businesses worldwide.
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Customer Care
Our dedicated technical team operates from a state-of-the-art facility, equipped with cutting-edge technology to support the web printing industry. Over 50% of our team focuses exclusively on products, printing, and application, complemented by strong partnerships with key industry co-suppliers.
This commitment enables us to deliver unmatched service, making us the only ink supplier capable of offering a comprehensive, bespoke package tailored to the specific needs of businesses across the globe.
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Customer Development
We design bespoke service and support packages that align seamlessly with the requirements of our global customers.
- Our packages enhance ink department operations, supporting business growth and future development.
- Based on real-world experience, they deliver measurable results and value.
- We provide continuous support to ensure equipment, processes, systems, and KPIs are fully integrated and optimised for long-term success.
Through innovation, knowledge, and understanding, we’re committed to delivering exceptional customer service and support that evolves with emerging technologies.
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Innovation
Innovation is the foundation of mutual growth and diversification. Our commitment to continuous improvement has led to the development of fresh, technology-driven solutions integrated into our expanding portfolio.
- Our innovations adhere to global guidelines, regulations, and legislation, ensuring transparency and peace of mind for our global supply chain.
- By embracing new technologies, we’ve expanded into new markets, adapting and enhancing processes unique to those industries.
- We’ve significantly invested in advancing innovation, quadrupling our equipment acquisitions and expanding our R&D team over the past five years.